It has been reported by the BBC this week that the UK’s online shoppers are spending more money per household than consumers in any other country.
The rapid growth of online shopping is leaving traditional retailers struggling to deal with the rise in internet shopping. This week has seen high street giants like Debenhams and M&S announcing potential store closures. While Austin Reed and BHS have both recently vanished from the high street – although BHS still has an online trading channel. The British Retail Consortium has warned that the retail sector could be looking at up to 900,000 job losses and the closure of thousands of stores over the coming decade.
The rise in internet shopping has also led to a rise in expectations from consumers. With customer expectations at an all-time high when it comes to ecommerce, retailers need to seriously consider their delivery strategies to ensure they are meeting the demands of their customers.
From the need for efficient delivery schedules, the ability to track deliveries to better returns; retailers may not have the budget or ability to be able to provide the ecommerce order fulfilment services to the ever increasing standards expected by consumers.
Finding a reliable, expert logistics partner to provide is key to make sure online retailers are able to deliver what their customers want and expect.
How Johnston Logistics UK can help
At Johnston Logistics UK (JLUK) we have many years’ experience in providing professional e-fulfilment services to retail business large and small, across a range of industries. Order fulfilment is more than just sending orders out, it is a vital part of the customers’ interaction with a business. Get it right and you are likely to be rewarded with loyal customers who will continue to purchase your products. Get it wrong and not only will you probably lose a customer, but the damage done by online reviews or word of mouth comments can severely hurt your reputation and affect your bottom line.
At JLUK We provide a bespoke, effective and efficient logistics solution. We’ve invested in our IT systems to be able to provide a fast and accurate ecommerce fulfilment service.
By using us for your e-fulfilment services you will benefit from:
- A faster, more accurate service from same day despatch of orders to efficient returns processing.
- A flexible logistics solution allowing single carton to full pallet pick and packing.
- With advanced stock management systems and the ability to integrate with third-party ecommerce platforms you can be confident in the service being provided to your customers as well as reducing your administration costs.
- Online reporting, giving you real time data on your inventory levels – helping you to make efficient business decisions and reduce stock wastage costs.
At Johnston Logistics UK we can offer a flexible, scalable solution. Our location at Snetterton, just off the A11 on the Cambridge to Norwich Tech Corridor, means we are ideally placed to help retailers looking to deliver their goods to customers throughout the UK.
Take a look at our website for more information on our e-fulfilment services or call us on 01953 888381.